Colonialgardenspharm.com

We want you to have your product as quickly and affordably as possible. Thanks to the Internet and FedEx, you can. To do our part, we’ll ship out all orders received by 3:00 pm EST – the same day (depending on stock). We also pass on our discounted corporate FedEx rate to you, giving you the best price we can. We’re here to work for you, so please be in touch to let us know how we are doing.(Exception: Austin Air products - orders placed before 12pm EST will ship same day via UPS Ground)

1.1 Regular
We ship all products via FedEx. Our standard method is FedEx Ground, the most affordable. Once your order is processed with us, we CONFIRM your order and supply a “tracking number” which you can use to contact FedEx (either by phone at 1•800•Go•FedEx or (800) 463-3339 or on the web at http://fedex.com/us/tracking/?link=1). The shipping charges are paid by you at the time of purchase, so all you need to do is receive your order when it arrives.

We automatically calculate the shipping costs as you make your purchase. The costs are determined by 1) location & 2) FedEx shipping method & 3) Weight.

There are 5 choices for delivery method, listed below in ascending order of cost and speed:

Ground - 1-7 business day delivery [OUR DEFAULT METHOD]
Express Saver - Afternoon delivery, third business day
2-Day Shipping - Afternoon delivery, second business day
Standard Overnight - Afternoon delivery, next business day NOTE: For bulk orders there might be a shipping adjustment due to the size of the packages.
Priority Overnight - Delivery by 10:30 a.m., next business day NOTE: For bulk orders there might be a shipping adjustment due to the size of the packages.
Saturday Delivery (overnight or 2nd day)– It is important that you call us at our toll free number so that we may adjust the costs of your order. Shipping costs for Saturday delivery can exceed approximately $12 of the normal shipping costs.
We hope this is enough information to place your order. If not please contact us or go to FedEx’s web site for more information http://fedex.com

** Shipping Costs: We use FedEx's courtesy rate chart to estimate approximate shipping costs. Our shipping prices are only to be considered a courtesy rate quote and an estimation of the shipping until your shipment confirmation has been sent -OR- we contact you to adjust/correct and confirm the estimate. Please note that the vast majority of the estimates are correct and get shipped as quoted.

1.2 International

We are not set up to process international orders. We only accept U.S. credit cards, U.S. money orders or cashier’s checks. For U.S. money orders and/or cashier’s checks we need to wait for receipt and confirmation of funds.

Shipping internationally is expensive. Please expect a minimum of $50 per order. If you would like to know in advance what the shipping would be, you must e-mail us by using our Contact Form with the products and quantity(s), your country, city, and postal code and ask for a shipping quote. Then we will promptly reply with an exact quote.

Global Distributors. There is another alternative. In some areas of the world, the company we represent has local distributors. If interested, we ask that you contact the manufacturer directly, as we are retailers of their products at:

Thermophore / Battle Creek Equipment - 800.253.0854
BebeSounds / Unisar - 888-323-6476
Hunter - 888-830-1326
Aircast - 800-526-8785
Elta / Swiss-American Products, Inc. - 800 633-8872.
Ameda / Hollister Inc - 800-323-4060
PhytoPharmica, Inc. - 800 376-7889
Nature's Bounty - 800-645-5412
Karina - 800-452-7462
Miller Pharmacal - 800-323-2935
Spenco - 800-877-3626

We are aware of distributors of the listed products for the following countries:

Thermophore Canada - Remington Medical Phone: 800-267-5822,
Thermophore Japan - Tokyo - Kinjo Tsusho Company, Ltd. Phone: 81-4-2475-5661
Aircast – please go to this search page: http://www.aircast.com/contact/idl.htm
Ameda - please go to this search page: http://www.ameda.com/international/international.asp

We are happy to work with you to acquire these products through us (especially if you might have a language barrier with any local distributors), yet you might find it easier to acquire the items locally. Wherever you acquire them, we know you’ll find great benefit.